Returns & Exchanges
At SUTOZMIWE, we want you to be completely satisfied with your home decor and furnishings, which is why we offer a 30-day return policy for items in their original condition. If your piece doesn't perfectly fit your space, we are here to help facilitate a smooth return or exchange process.
Return Process
- 1.Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization.
- 2.Prepare the Package
Carefully pack the items in their original SUTOZMIWE packaging, ensuring all hardware and assembly instructions are included.
- 3.Ship the Item
Affix the provided prepaid shipping label to the box and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.